Getting started
Describe it however it comes out
- Phone
- 07397 809570
- Based
- Exeter, covering Devon and the South West.
- What to send
- The address or a postcode, what is worrying you, and roughly when you need it by. If somebody else has already looked at it, a roofer, an insurer, an architect or an agent, say what they said, because it usually changes what is worth flying.
Send it over
Everything here goes straight to the person who will fly the job. If it turns out you need something we do not do, you will be told that and pointed somewhere useful.
Before you ask
What you are dealing with
CAA registered operator
Operator ID and Flyer ID both held and current with the Civil Aviation Authority, which is the baseline for flying commercially in UK airspace.
A2 Certificate of Competency
The A2 CofC, which allows closer flying to buildings and to people not involved in the flight than the basic qualification does. It does not extend to flying over crowds, and nothing on this site suggests it might.
DJI Mavic 4 Pro
A 100 megapixel Hasselblad camera and 6K video. Enough resolution that one flight can produce both a photograph fit to print and a frame close enough to read a hairline crack.
DJI Mavic 2 Enterprise Advanced
A 640 by 512 radiometric thermal camera for the jobs where the answer is a temperature difference rather than something visible: trapped moisture, heat leaving a building, a warm shape on cold ground.
Insured with Coverdrone
Full commercial cover, and the certificate goes to anyone who needs to see it before a visit. Managing agents and site managers usually do, and asking is sensible rather than awkward.
A construction background
The person flying has worked in construction, which is why the report says what a defect is and where it sits rather than only that something looks wrong in a photograph.
Fixed price, agreed first
The price is set before the visit and travel inside the coverage area is part of it. No hourly creep, no mileage added afterwards.
Written report within 48 hours
Where the job needs a report, it lands within 48 hours of the flight. Photograph-only jobs have their delivery date agreed at booking instead.